FAQs#

• What is KWIKplayer?
  KWIKplayer is an advanced video player built on top of the Video.js framework, offering additional customization and functionality for modern video delivery needs.
  
• What features does KWIKplayer offer beyond standard Video.js?
  KWIKplayer provides enhanced branding options, analytics integration, custom theming, advanced DRM support, adaptive streaming, and interactive overlays.
  
• What browsers and devices are supported by KWIKplayer?
  KWIKplayer is compatible with the following minimum browser versions:
  • Google Chrome: Version 60 (Released July 2017)
  • Mozilla Firefox: Version 63 (Quantum) (Released October 2018)
  • Microsoft Edge: Version 80 (Released February 2020)
  • Apple Safari: Version 11 (Released September 2017)
  • Opera: Version 50 (Released February 2018)
    
• Does KWIKplayer support streaming protocols like HLS and DASH?
  Yes, KWIKplayer supports HLS (HTTP Live Streaming) and MPEG-DASH for adaptive streaming.
  
• Can I use plugins with KWIKplayer?
  You can use it accordingly docs. Please go to the module (plugin) you need to use.
  
• How can I track video analytics with KWIKplayer?
  You can use Google Analytics, KWIKanalytics and NPAW plugins to track player statistics. Please follow dedicated docs section to know how to use specific plugin.
  
• How do I handle autoplay restrictions?
  Autoplay restrictions are implemented by modern browsers to enhance user experience and prevent intrusive behavior. These policies generally block autoplaying videos with sound unless the user explicitly interacts with the page or grants permission.
  If the autoplay option is set to play, muted, or any value, KWIKplayer defaults to autoplay with the player muted. This ensures compliance with modern browser policies.
  
• Does KWIKplayer support accessibility (e.g., captions, keyboard navigation)?
  KWIKplayer ensures accessibility with:
  • WebVTT Captions: Built-in support for captions.
  • Keyboard Navigation: Full playback control via keyboard shortcuts.
  • Screen Reader Compatibility: Optimized for screen readers with ARIA roles.
• Which DRM systems does the player support?
  
  • Our player supports major DRM technologies, including Widevine (Google), PlayReady (Microsoft), and FairPlay (Apple), ensuring compatibility across multiple platforms and devices.
• Does the player support multiple DRM systems simultaneously?
  
  • Yes, our player uses multi-DRM solutions to automatically select the appropriate DRM system based on the user’s browser and device.
• Does the player support IMA ads?
  
  • Yes, our player supports Google Interactive Media Ads (IMA) SDK for serving pre-roll, mid-roll, and post-roll ads, as well as companion and overlay ads.
• How does the player handle ad blockers?
  • The module identifies the presence of ad-blocking extensions. When an adblocker is detected, the plugin triggers a technical error and displays an unclosable modal with an error message